Refund policy

Refund & Return Policy

Your satisfaction matters to us.

Returns

Returns are accepted within 7 days of delivery if:

• You received the wrong product.
• The item arrived damaged.
• The product has a manufacturing defect.

Non-Returnable Items

For hygiene and safety reasons, opened or used personal care, cosmetic, skincare, fragrance, and hygiene products cannot be returned unless they are defective.

Refunds

After inspection and approval, refunds are processed within 5–10 business days using the original payment method where possible.

Shipping charges are non-refundable unless the return is due to our error.